Digital Product Policy
Overview
All products sold on this website are digital downloads. By purchasing from our store, you acknowledge and agree to the terms outlined in this Digital Product Policy.
Non Physical Products
Upon successful payment, you will receive a link to download your purchased digital product(s). This link will be available:
- Immediately on the order confirmation (thank you) page
- And, if applicable, via your order confirmation email
Please ensure your email address is entered correctly at checkout.
Refunds & Exchanges
All sales are final. Due to the nature of digital content, we do not offer refunds, returns, or exchanges once a purchase has been completed.
If you experience any issues with your download (e.g., corrupted file, incorrect file received), please contact us at letschatminis@wiltrichs.com and we will do our best to resolve the issue promptly.
Intellectual Property
All digital products are for personal use only, unless otherwise stated. You may not resell, redistribute, or share the files in any form. All intellectual property rights remain the sole property of Wiltrichs Miniature Art.
Licensing
Unless explicitly stated, purchasing a digital product does not grant you any commercial license or resale rights. If you are interested in licensing content for commercial use, please contact us directly.
Acceptance of Terms
By completing your purchase, you acknowledge that you have read, understood, and agree to be bound by the terms of this policy, including the no-refund condition and the method of digital delivery.